REPORT A CONCERN
Thank you for opting to raise a concern or complaint regarding a BMABA instructor with us.
Every complaint or concern is taken seriously, treated in confidence and acted upon by our trained Safeguarding Officers.
Remember, we can only take action when your complaint is about somebody is currently registered as an instructor with our association. If you're not sure if they are or not, please raise the complaint anyway and we will investigate accordingly.
Please do bear in mind that we have no legal authority over any registered members. Whilst we will always take robust action to investigate concerns and will follow a detailed escalation process up to and including both ejection from the association and onward referral to the local area designated officer and/or police, we have no legal jurisdiction over the club or instructor specifically.
We have to deal with dozens of frivolous complaints that arise from other local instructors or clubs who fall out with an instructor or don't want the competition on their doorstep. Unfortunately, this is tough. If your complaint is unfounded or commercially motivated, it will not be upheld and you may be banned from using BMABA services in the future. Please ensure any complaints raised are genuinely warranted and truthful.
You may still report a concern to us, but if police action is on-going, we will likely need to await this to finish first.