Drop Us A Line
Find the most relevant email address for the person or department you need to contact.See Contact Options
From SMS support to Business WhatsApp, we're here to answer questions and help you 7 days a week with truly modern means of comms.See Available Methods
Give Us A Buzz
See the best phone numbers to reach our team and schedule a time to talk.See Options
09.00am – 03.30pm and 7.00pm – 10.30pm
09.00am – 05.00pm
09.00am – 03.30pm and 7.00pm – 10.30pm
09.00am – 03.30pm and 7.00pm – 10.30pm
10.00am – 01.00pm
Available Via Facebook Messenger
E-Mails and Support Tickets are monitored 7 days a week.
Web Chat is the fastest way to reach us, with most replies in minutes and a reply within 24 hours even when we’re closed. You can message us even when we’re not online, and we’ll automatically teach you by email on our return.
Facebook Messenger is monitored 7 days a week.
Phone Lines are open 09.30am to 3.00pm Monday to Thursday and 10am to 1pm Friday.
MON-FRI:Typically Within Minutes
Our specialist Business WhatsApp channel is an authenticated communication method. You can contact us 7 days a week with queries or queries on joining.
This is a dedicated SMS support channel and is tied to our entire customer service team. Text with any questions or queries.
Contact us 7 days a week via Facebook Messenger for help, support and guidance from our team.
When Are We Around?
MON-FRI:09.30am - 2.30pm
Main Operations Number (Shown Left)
0800 009 6195
For our Group of Social Enterprises (including Foundation)
We can’t always take every call that comes in, as we have a small team and can sometimes receive too many calls at once. If you can’t get through, please make sure you call our enquiries line (01798 306546) and leave a message – one of our team will call you back as quickly as possible during working hours. Alternatively, the live chat window shown at the bottom of every page will get you a priority response when we’re next able to assist.
E-Mail Response Rates
MON-FRI:1-2 Working Days
SATURDAY:2 Working Days
SUNDAY:2 Working Days
Alternative E-Mail Addresses
As Shown Left, For All General Enquiries
For questions around joining or account management
For proof of grade and vetting based queries.
For help and assistance using our services or accessing membership
Strictly for safeguarding matters and concerns only.
For finance and accounts
For group questions or commercial matters
For press and commercial communications
Visit Us At Our Offices
Yes, we do actually have an office! We’re not one of the many martial arts associations using PO Boxes to disguise a home address – we have our own dedicated Operations Office in West Sussex, as well as a servicing hub in London and Manchester.
We welcome visitors by appointment only as which member of our senior management team or operation staff you require will vary from time to time.
Our Ops Office: Suite K, The Old Bakery, Golden Square. Petworth. GU28 0AP
Our Registered Address: BMABA, 160 City Road, London. EC1V 2NX
Servicing Office: International House, Woolwich House, 61 Mosley Street, Manchester, M2 3HZ
We’re here to help with any questions or queries.
Access expert guidance and speak with our dedicated team for queries on membership, insurance, eligibility, us or just about anything else you might need.
We’re not based from a kitchen worktop, nor do we employ call centres overseas to answer generic FAQs for us. We have three locations throughout the UK including our Headquarters in West Sussex. BMABA boasts over 1,250sqft of newly refurbished top-spec office space for our dedicated staff and everyone you speak with here – be it via email, live chat, Facebook or phone – is part of the team and not an outsourced agent.
From appearing on BBC Radio and national newspapers, to winning industry-specialist awards and working closely with organisations such as the Home Office, we’re one of the most credible names in UK martial arts. Learn More.
We’re a certified social enterprise, which means every penny spent with BMABA not only supports Fighting Chance Foundation, but also helps tackle climate change, plant trees and fund clean water projects around the world. Learn More.
Articles & Guides You May Find Helpful
3 Myths And Misconceptions About Student Insurance & Licensing
A Guide To Martial Arts Insurance For Clubs & Instructors
We’re just updating this article, and will re-publish very soon. In the interim, for expert
6 Things To Ask Any Potential Martial Arts Insurer Before Taking Out Cover
3 Reasons Introducing Student Memberships Can Boost Your Martial Arts’ Clubs Profits
We have our own offices, not just the kitchen table.
Let’s be clear; there’s nothing wrong with smaller martial arts associations. In fact, we think it’s good for competition and variety. Unfortunately too many are one-man bands run from kitchen tables, and not professional set ups with staff. Worst still, they’re made to look as if they’re bigger and more recognised than they truly are, which puts your club at risk.
We have three locations – Manchester, London and West Sussex. Our HQ has over 1,400sqft of dedicated, bespoke office space for our team of staff and volunteers.
Founded in 2012 by the now Multi-Award Winning Social Entrepreneur & Life-Long Martial Artist
Frustrated by a lack of affordable, professional alternatives to the associations Giovanni Soffietto had dealt with when participating and then teaching Thai Boxing and Karate, BMABA was founded.
Focused on professional standards and ethics rather than belts and titles, BMABA boasts the pedigree of a life-long martial arts expert come award winning social entrepreneur as it’s Chief Executive Officer. It’s fair to say we’re well qualified and backed by an industry giant. He’s also been awarded Men’s Health Coach Of The Year for his work setting up the Fighting Chance Foundation.
Our Membership Isn’t Just A Piece Of Paper
We have always been focused on providing clubs with everything they need under a single membership, and our range of resources, tools and features delivers exactly that.
From template grading certificates and documents through to a free club website and national club listings. Whether it be advice on club structure and marketing or membership marks and qualifications. DBS checks, first aid qualifications, coaching certificates, instructor licenses, insurance, business plans, equipment, graphics – you named it, we cover it under just one simple, affordable membership.
Club Colours Award That Meets Sport England’s Mark
Our Club Colours Award process not only issues a ‘school of excellence’ mark to clubs who hold it, but the safeguarding oversight has been approved by Sport England and allows us to automatically issue the ‘Safeguarding Code in Martial Arts’ award to every club that holds our ‘tick mark’.
We receive zero funding to run this, but we ensure it’s completely free for every single BMABA member to access.
Our Profits Fund The Fighting Chance Foundation
All of our eligible profits are donated to the Fighting Chance Foundation to help change lives through martial arts.
From programmes designed to help children in poverty and women & girls at risk of violence through to anti-knife campaigns and disability inclusion work, the Fighting Chance Foundation changes lives through martial arts.
We Back Our Members, Even During The Darkest Of Times
Our response and support throughout the Coronavirus Pandemic confirmed to the industry the way BMABA treats it’s members and we’ve doubled-down during the cost of living crisis, too.
During COVID we provided daily updates, dedicated online training hubs, access to a free COVID instructor qualification, subsidised insurances, a self-funded Covid Recovery Scheme, mediation services with local authorities and interpretations of DCMS policy. We increased our operational hours to ensure a 7 day a week response and invested more than ever in our systems, processes and memberships. This is what an association should be doing for its members we believe. As our slogan goes; “To High Places By Narrow Roads“.
Moving forwards into the ‘cost of living crisis’ we’re continuing to provide an unbelievable level of support to clubs by ring-fencing pricing at 2019 levels, providing additional discounts and funding grants to smaller clubs, introducing new resources, boosting marketing for clubs and so much more.
The Most Powerful Member’s Area Of Any UK Martial Arts Association
Split across three systems – MyBMABA, The Instructor Portal and The Help Desk, BMABA boast the industry’s most powerful member’s area. Access communities, forums, resources, tools, insurance, membership records, tickets, web provisions, news and updates across any device – including via our new app – 24/7 from anywhere in the world. Our member’s area ensures you get the most from your membership.
Stunning Printed Certification & Instructor Pack
This membership option includes our beautiful and professional instructor certification in printed format as part of your Instructor Pack. You’ll receive all of your documentation on 220gsm woven certificate paper, embossed, foiled and stamped to ensure premium documentation that sets you apart from the competition.
Unrivalled Support Setting Up & Growing Your Club
Whether your ambition is to start a small not for profit club or to build up the next national franchise, our range of business support, online courses, resources, tools, template excel spreadsheets, expert articles and more will help your club thrive.
Certification, Insurance & Evidence With You, On The Go.
Access your BMABA instructor’s documentation, student license slips, insurance certification and even you’re own submitted DBS checks, first aid qualifications and other criteria. Our systems provide you with access to all of this documentation on the go, 24/7. Be it from a mobile, our app or a desktop – so you can access, download and share your certification when you need it most.
Available on Android and OS devices, the BMABA app allows instructors and clubs – as well as students and parents via a second, separate app – access to the latest updates, resources, guidance, community, forums and loads more. Bring your association, along with all your digital certification – with you in your pocket.
Access To Qualifications & Training
We’re always building on our library of industry-leading awards and qualifications. This includes our Level 1 and Level 2 instructor qualifications, our Safeguarding & Lead Safeguarding qualifications, our First Aid Award, Club Colours Award, Club Management Qualifications and so much more.
Student Management Software
We provide you with access to exclusive student management software which will help you track attendance, see student details, show your class schedule, accept online bookings, run a club shop, update your members with club news, run a member’s only area and so much more. All completely free of charge.
Shop St. Provided Free Of Charge
Shop St. is a premium app that provides access to huge discounts across hundreds of retailers, restaurants and stockists. It’s usually exclusively for employees of large organisations but we’ve secured access for our members, and we’ll foot the bill for you too.
Free Designated Safeguarding Lead Service
We know Safeguarding can be a difficult area for smaller clubs to field, and that’s why we’ve stepped up to the plate to offer a completely free designated safeguarding lead service. This allows your club to designated BMABA as the welfare officer, which means we’ll deal with all your safeguarding concerns, questions and referrals.
More Than £1,250 Of Premium Services & Tools
From template grading certificates, safeguarding policies and club registration forms to our online logo designer, club accreditation marks and premium club finder listings. It’s all inclusive and wrapped up into your membership fee so you can access more services with us than anywhere else without paying a penny more.
National Referrals From ASDA, Yeo Valley & More
We’ve secured an exclusive contract with a national marketing company that means BMABA is the only martial arts association to serve a number of national retailers who reward their customers with free sports lessons. We’ll be fielding referrals from a number of national organisations such as ASDA as the only martial arts provider for their customers when redeeming loyalty points.
Everything You Need For An Online Presence
Access hundreds of pounds of hosting provisions and tech services as part of your membership. From AWS specialist managed wordpress hosting and free site migrations (if you already have a WordPress website) to a premium drag and drop site builder, all inclusive with your own domain name, email and tech support if you need it.
Your Membership Makes A Difference
We’re a social enterprise. This means your fees don’t go into the back pocket of a self-appointed 10th Dan. We plant trees to fight global warming, we fund clean water projects to save lives in developing nations and we make sure your membership to us, and our organisations’ operations are Carbon Neutral. We also donate all of our profits to the Fighting Chance Foundation to help them change lives in the UK through martial arts.
Club Colours Award Included
Enjoy open access to our Club Colours Qualification and the associated Award, which makes your club a ‘School of Excellence’. Our Club Colours Award, which looks to ensure clubs are up to date and compliant with best practice and safeguarding is of such a high standard it will automatically entitle clubs to be awarded (or renewed on) the Safeguarding Code in Martial Arts on completion.
Marketing & Design Software
We’ve invested heavily in software and tech to help clubs perform better online. Included in your membership is access to our flagship and industry-exclusive design and marketing software. Effortlessly create leaflets, business cards, brochures, certificates, banners and so much more with our online editor and software suite.
Plus So Much More
Our membership never stands still. From the latest tech to more template documents and certificates, martial arts fitness and nutrition recipe books to safeguarding training and qualifications – we’re always adding to what BMABA offers and it’s always wrapped up in the idea of ‘one membership, one price’.
You won't find another UK martial arts association that can offer so much to their members.
Not entirely sure?
Try us for free for 12 months, with no obligation.
There’s absolutely no obligation to commit beyond 12 months. You’ll be able to explore what we offer, our member’s area, all of our licensing options and get a better feel for the BMABA’s service without any obligation to become a full member. We genuinely believe the best way to find out if we’re any good is to try us for yourself.
Switching To Us
We know there’s a lot to think about, and we can help.
We have absolutely no interest in enticing you to switch to BMABA if we’re not the right fit. We know that won’t last and isn’t good for you or us. Instead, we can offer a confidential switching process to help you price up whether or not it’s worth while, whilst also getting answers to any questions you might have.