Caught short on paperwork. Let down by a supplier. Cover withdrawn by an association. A safeguarding concern you are not sure how to handle. These are the calls we take most often, and they are the ones we are best at.
Office hours are Monday to Friday, 9.30am to 4.30pm for telephone. Web chat is answered by our assistant outside those hours and picked up by the team when we are back.
We are telling you this first because it is the part most likely to be fudged by someone trying to close you, and because everything else on this page is worth more once you know we will not.
What we are genuinely good at is taking a club from exposed to properly covered in a very short space of time, and being straight with you about how long each part actually takes.
If a venue needs paperwork on Friday, a DBS has lapsed, your cover has been pulled, or you have realised your safeguarding is not where it should be, that is a solvable problem and we solve it most weeks.
Not aspirational marketing timescales. What our team genuinely turns around, so you can plan around it.
An association has retracted your insurance, sometimes mid-term and sometimes over a disagreement rather than a breach. You are teaching tomorrow and you are not covered.
We can quote and, once accepted and paid, activate cover quickly during office hours. What we cannot do is backdate it.
A hall, leisure centre or school has asked for a public liability certificate, risk assessments, a safeguarding policy or DBS evidence, and given you days rather than weeks.
Certificates are available instantly from your account. Policy templates, risk assessment tools and the digital log book are all included and ready to use.
It happens in almost every club eventually, and it usually surfaces at the worst possible moment, often when somebody else asks the question.
We are a DBS registered body route and can get an application moving. We will also tell you honestly what the realistic turnaround is rather than what you want to hear.
A parent, a student or a member of staff has said something, and you are not sure what you are legally required to do next, or who to tell first.
Our in-house Designated Safeguarding Lead can talk it through with you. This is the one thing on this page that should never wait for a convenient moment.
Unanswered emails, no support when it mattered, a policy applied unreasonably, or an organisation that has quietly stopped functioning.
We can run parallel while you sort it out, and we will tell you if staying put is actually the better option for you.
Your website has gone down, your booking system has been discontinued, your payment provider has frozen you, or your club software has put its prices up beyond what you can carry.
Most of what you were paying for separately is included with membership, and our developers can migrate a website rather than leaving you to rebuild it.
If a child or an adult at risk is in immediate danger, call 999 first. Tell us afterwards.
For anything else involving welfare, our safeguarding route reaches our Designated Safeguarding Lead directly rather than sitting in a customer services queue. You do not need to have worked out whether it is serious enough. That is precisely what the DSL is there to help you decide.
You do not have to be a member to raise a safeguarding concern with us.
Safeguarding At BMABANot freelance, not outsourced, not a call centre reading from a script, and not a committee of volunteers who will get back to you when they can. Employed specialists, in one office, who deal with this constantly.
That matters most in a crisis. A club in trouble does not need a form, a ticket number and a three-day wait. It needs somebody who has seen the situation before and can tell you what happens next.
You do not need to have it all worked out before you get in touch, and you do not need to be a member. Tell us the situation and we will tell you honestly what can be done and how quickly.
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CPD Built To National StandardsBMABA CIC is a CIMSPA Training Provider Partner. Our courses are developed in line with CIMSPA professional standards, with programmes submitted for formal endorsement and confirmed course by course as approvals are granted.Explore The Course Library →Award winning, completely free, with no per-student fees. Not now, not ever.
Completely FreeYour Club CRMEverything your club needs in one place, free with membership.Explore The Platform →GoCardless Direct Debits, Stripe payments and manual payments, built in→Technology worth thousands, included with membership. No one else in UK martial arts comes close.
Whatever your club needs next, there is structured, expert support behind your membership.
